Frequently Asked Questions

Tjebet FAQ — All Your Questions Answered in One Place

From registration to payments, bonuses, betting, and security — everything you need to know is right here.

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Registration & Account

Registration page Go and fill in the form with your name, date of birth, email, mobile number, and a password of your choice. You must be at least 18 years old. Registration is completely free and only takes 2–3 minutes.

No. Under Tjebet's policy, each person is allowed only one account. If multiple accounts are detected, all bonuses will be forfeited and the accounts may be permanently suspended.

After registration, a verification link will be sent to your email. Email verification is required to access certain features. If you don't receive the verification email, please check your spam folder or contact support.

After logging in, you can update your mobile number, address, and password from your account settings. To change your legal name or date of birth, contact support with a valid ID.

Email us at support@tjebet.net or reach out via live chat. Make sure to withdraw any remaining balance before closing your account. If you'd like to close it for responsible gaming reasons, This page View.

Deposits & Withdrawals

Tjebet supports bKash, Nagad, Rocket, DBBL Nexus, credit/debit cards, and bank transfers. For more details, Payment Page View.

The minimum deposit is just ৳500. Deposits made via mobile banking are usually credited to your account instantly.

Mobile banking withdrawals (bKash/Nagad) are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. First-time withdrawals may take a little longer if identity verification is pending.

Funds from a failed deposit are returned to the source account within 24 hours. If you haven't received them after 48 hours, contact support with a screenshot of the transaction.

Tjebet does not charge any deposit fees. However, your mobile banking or bank provider may apply service charges — this depends on your payment provider.

Bonuses & Promotions

A welcome bonus is automatically credited on your first deposit after registration. To find out the bonus amount and terms, Promotions Page View.

A wagering requirement means you need to bet your bonus a set number of times before you can withdraw it. For example, x5 means you'd need to place ৳5,000 in total bets to withdraw a ৳1,000 bonus. Terms vary for each bonus.

Yes. Most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirements aren't met within that time, the bonus will be forfeited. The expiry date for each bonus is stated in the offer details.

When someone registers using your referral link or code and makes their first deposit, you'll receive a bonus. You can find your referral link in your account dashboard.

Betting & Casino

Tjebet offers betting on cricket, football, tennis, badminton, basketball, e-sports, and 30+ other sports. For more details, Betting Page View.

Live betting means placing bets on a match in real time as it unfolds. You can bet even after the match has started, with odds updating every moment — making it more exciting than standard pre-match betting.

If a match is fully cancelled, all related bets are voided and your original stake is refunded. Different rules may apply in the case of partial cancellations.

Live Casino offers a wide range of games with real dealers, including Baccarat, Roulette, Blackjack, Teen Patti, Dragon Tiger, and Andar Bahar. Platform page The full game list is available.

Certain slots and casino games give you the chance to win a progressive jackpot. The jackpot pool grows with every bet placed. For more details, Jackpot Page View.

Security & Privacy

Tjebet uses 256-bit SSL encryption to keep all personal and financial data secure. We never sell your information to third parties. To learn more, Privacy Policy Read.

Go to the "Security" section in your account settings and enable 2FA. From then on, a one-time OTP code will be sent to your mobile with each login. This significantly improves the security of your account.

Change your password immediately and send us the details at support@tjebet.net. Our security team will act quickly. Remember, Tjebet will never call you to ask for your password or OTP.

KYC (Know Your Customer) verification is a legal requirement and essential for protecting your account. A national ID or passport may be requested for large withdrawals or if there are inconsistencies in your account details.

App & Technology

The Tjebet app is available directly from our Download Page Available for both Android and iOS. We recommend downloading only from our official site — avoid third-party sources.

First, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps". Then tap the downloaded APK file and follow the installation steps. Once installed, you can turn that setting back off.

Start by checking your internet connection. Close the app and reopen it. If the issue persists, clear the app cache or uninstall and reinstall it. Still having trouble? Contact support.

Yes. You can also play directly in any mobile browser by visiting tjebet.net — no app needed. The site is built mobile-first, so you get the full experience in the browser too.
Please note: Tjebet will never ask for your password or banking details via email or SMS. If you receive such a message, ignore it and report it to support.

More about Tjebet

Tjebet is one of Bangladesh's most trusted online gaming platforms. This FAQ page is designed to help both new and existing members quickly find answers to their questions. Our support team handles thousands of queries every day, and the most frequently asked topics have all been brought together here.

New members often ask how straightforward the registration process is, what bonus they'll get on their first deposit, and how to withdraw quickly. All of those questions are answered in the sections above. Existing members sometimes want to know about high roller perks, jackpot mechanics, or the VIP program — that information is being added to this page as well.

Tjebet is committed to full transparency. Our Terms & Conditions, Privacy Policy, and Responsible Gaming guidelines are all written in plain language. In the event of any dispute or complaint, our terms and policies serve as the final authority.

Responsible Gaming is something we take very seriously. If you feel your gambling is getting out of control, set a self-exclusion or deposit limit on your account. Responsible Gaming page You'll find a detailed guide.

Warning: Online gaming is not for those under 18. Please gamble responsibly and never bet more than you can afford.
Where can I find support?
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